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All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A life-affirming, poignant, moving story about three characters you'll never forget.
George is angry at the world. His wife has died and now all he wants to do is sit in his underpants and shout at the cricket. The last thing he needs is his cake-baking neighbour Betty trying to rescue him. And then there's the dog, a dachshund puppy called Poppy. George doesn't want a dog - he wants a fight.
Dan is a counsellor with OCD who is great at helping other people - if only he were better at helping himself. His most meaningful relationship so far is with his labrador Fitz. But then comes a therapy session that will change his life.
Lizzie is living in a women's refuge with her son Lenny. Her body is covered in scars and she has shut herself off from everyone around her. But when she is forced to walk the refuge's fat terrier, Maud, a new life beckons - if she can keep her secret just a while longer... Dog Days is a novel about those small but life-changing moments that only come when we pause to let the light in. It is about three people learning to make connections and find joy and comfort in living life off the leash.
'Tender, humorous and hopeful' LISSA EVANS, author of V for Victory. 'The kind of charm readers will recall from Eleanor Oliphant is Completely Fine.' - VANITY FAIR. 'This was such an emotional read and the perfect mix of humour and heartache' GOOD HOUSEKEEPING. 'A charming, surprising and moving story of three troubled characters' encounter with love, grief, healing...and dogs' CLARE CHAMBERS, author of SMALL PLEASURES'A novel to cherish... a refreshingly inventive, rejuvenating story of the intertwining lives of three people and their dogs... poignant and delightful in equal measure.' MARY LOUDON, author of My House is Falling Down.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.