All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Practical Whole-School Approach
This vital teachers' guide to challenging homophobic and biphobic bullying offers unique insights to address the issue at its core. With a renewed focus on a whole school approach, it builds capacity in those who work with young people and inspires an inclusive approach in every setting. Laying out clear advice on how to recognise, stop and prevent homophobic and biphobic bullying, readers are given strategies to work with its perpetrators, bystanders and targets.
The author explains how to handle disclosures regarding sexual orientation and provides advice on effective Anti-Bullying Policy referencing homophobic and biphobic bullying. Based upon the work of the UK's leading and award-winning LGBT+ anti-bullying charity Educational Action Challenging Homophobia (EACH) this book additionally explores why young people are too often reluctant to report these forms of bullying; the increasing role of the online environment and the profound impacts bullying can have well into adulthood. Written by an expert in this field, this essential guide is for teachers, youth workers, the care sector and anyone with a duty of care towards young people.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.