All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
**A Financial Times Best Summer Book of 2022**
'A journey around both the author's mind and the planet's great cities that leaves us energised, open to new experiences and ready to return more hopefully to our lives' ALAIN DE BOTTON
'A moving account of personal unbelonging' THE TIMES'
Growing up in his small hometown, Mark Vanhoenacker spun the illuminated globe in his bedroom and dreamt of elsewhere - of distant, real cities, and a perfect metropolis that existed only in his imagination.
These places were sources of endless fascination and escape: streets unspooled, towers shone, and anonymous crowds bustled in cities where Mark could be anyone - perhaps even himself. Now, as a commercial airline pilot, Mark has spent nearly two decades crossing the skies of our planet, touching down in the cities he imagined as a child. He experiences these metropolises in short layover visits that repeat month after month and year after year, giving him a unique perspective on the places that form our urban world.
Interweaving travelogue with memoir, Mark celebrates the cities he has come to know and love through the lens of the hometown his heart has never left. Exploring the emblematic facets of each city's identity - the sweeping roads of Los Angeles, the old gates of Jeddah, the intricate, dream-inspired plan of Brasilia - he shows us with warmth and fresh eyes the extraordinary places that billions of us call home. 'A love letter to the cities he's returned to again and again...
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.