All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
New York, Oliver Sacks, and Me.
'A beautiful memoir in which Oliver Sacks comes wonderfully to life ... Exquisitely wrought, heartrending and joyous' Joyce Carol OatesBill Hayes came to New York in 2009 with a one-way ticket and only the vaguest idea of how he would get by. But, at forty-eight years old, having spent decades in San Francisco, he craved change.
Grieving over the death of his partner, he quickly discovered the profound consolations of the city's incessant rhythms, the sight of the Empire State Building against the night sky, and New Yorkers themselves, kindred souls that Hayes, a lifelong insomniac, encountered on late-night strolls with his camera. And he unexpectedly fell in love again, with his friend and neighbor, the writer and neurologist Oliver Sacks, whose exuberance is captured in funny and touching vignettes throughout. What emerges is a portrait of Sacks at his most personal and endearing, from falling in love for the first time at age seventy-five to facing illness and death (Sacks died of cancer in August 2015).
Insomniac City is both a meditation on grief and a celebration of life. Filled with Hayes's distinctive street photos of everyday New Yorkers, the book is a love song to the city and to all who have felt the particular magic and solace it offers.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.