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All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
How can I protect them? My family don't accept me. What should I do? I don't know what I identify as. How can I figure it out?Matthew and Ryan know it can be an emotional rollercoaster, and they are here to support and guide you every step of the way.
Packed with bite-size entries, tips and advice on everything from coming out to working through some of the confusing feelings you might have, looking after your mental health, finding your tribe and feeling confident in your own skin, Matthew and Ryan have created the ultimate guidebook they wish they'd been given when they were discovering who they were. They share their inspirational journeys - how they each found themselves and then each other. From Tinder and the moment they met across a crowded dancefloor with Matthew dressed as an ice lolly to the joyful life they've created together.
Love is Love will help you navigate your journey through the rainbow and show you how to be proud to be authentically YOU!
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.