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All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
PRE-ORDER NOW - 18 Sep 2025
The Art and Activism of Complaining
A moving exploration of the solace and power of listening in an unjust world, from the author of The Feminist Killjoy Handbook ‘Behind many disasters are unheard complaints’ To complain is an intimate, dangerous act. Whether it’s speaking up about racism in the workplace or taking a stand against sexual harassment at university, the act of complaining to an institution can leave you isolated and undermined, all while the original injustice remains unresolved. Time and time again, we see these unanswered complaints compound to disastrous effect.
In No is Not a Lonely Utterance, Sara Ahmed dissects the anatomy of a complaint, revealing how institutions create hostile environments that stigmatize complainers, and charts a way we can listen to grievances with ‘feminist ears’: going beyond mere validation and seeking instead to address the root causes of injustice and inequality. Weaving together testimonies from various walks of life, Ahmed shows us what we learn about the ways institutions exercise their power when complaints are raised, and indeed what we learn about our capacity to collectivize and create social bonds through complaint. In doing so, she inspires us to create better environments for our life’s work.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.