All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The ultimate LGBTQ parenting handbook, guiding parents and caregivers through transformative steps of Embrace, Educate, Empower, and Love so they can support their teen with open arms and hearts. Your kid just came out to you, and amid the flurry of emotion or worry you might feel, you know you would do anything to protect their health and happiness. And you are not alone! Heather Hester, coach, advocate, and host of the #1 rated podcast, Just Breathe: Parenting Your LGBTQ Teen, combines an honest retelling of her own son’s coming-out experience with wide-ranging research, conversations with dozens of professionals, and the unique experiences of other families to provide the ultimate guidebook for parents embarking on this journey.
In Parenting with Pride: Unlearn Bias and Embrace, Empower, and Love Your LGBTQ+ Teen, Hester provides parents and caregivers with four transformations that gently, but purposefully, walk them through the four pillars toward fully supporting and loving your LGBTQ+ child: Embrace, Educate (or Unlearn), Empower, Love. With trustworthy information and an accessible, straightforward plan, Parenting with Pride provides actionable yet profound tools and mental shifts to help parents support their teens and themselves and to be a catalyst for change in their communities.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.