All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Dear Reader, Life is hard. We are a bombarded generation: Facebook, billboards, Twitter, Instagram, taxes, newspapers, watches monitoring our sleep, apps that read our pulse, terrorism. There's such an onslaught to the senses these days it's a marvel any of us manage to get out of bed.
I love bed. While we are overwhelmed and confused by the miasmic cloud of information, there are those that seek to take advantage: there are parking fines, hate Tweets, Nigerian email scams and Christmas newsletters from old school friends about their ugly kids. And just as we're getting round to doing something about it, we're distracted again.
I, Joe Lycett, comedian, wordsmith, and professional complainer, am here to help. During my short life of doing largely nothing I've discovered solutions to many of life's problems, which I impart to you, dear Reader. Containing a centurion of complaint letters to unsuspecting celebrities, companies and anyone brave enough to clog up my phone, as well as illustrations, one-liners , jokes and life hacks, this little gem offers you a collection of tips and advice* for all manner of modern woe.
By the time you have finished reading this book you will have learnt how to:- Reverse a parking fine - Manipulate the tabloid press - Navigate social media - Respond to hate mail - Out-weird internet trolls - Contest a so-called ripe avocado - Send the perfect Christmas newsletter - Defeat ISIS - Take down multi-national companies AND MUCH, MUCH MORE! Joe Lycett x* If you are looking for guidance with taxes, quitting smoking, moving house, love, divorce, education, healthcare or anything actually important may I recommend speaking to friends or family members and not consulting a book by a comedian who eats halloumi at least twice a day.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.