All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Join the library and raise hell in the first book of a stunning new fantasy series, where books unfinished by their authors reside within the Unwritten Wing of the devil's own library, and restless characters will emerge from out of their pages...
Every book left unfinished by its author is filed away in the Unwritten Wing, a neutral space in Hell presided over by Claire, its head librarian. Along with repairing and organizing books, her job consists of keeping an eye on restless stories whose characters risk materialising and escaping the library.
When a Hero escapes from his book and goes in search of his author, Claire must track and capture him with the help of former muse and current assistant Brevity and nervous demon courier Leto. But what should have been a simple retrieval goes horrifyingly wrong, in a chase that threatens to reshape the boundaries between Heaven, Hell... and Earth.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.