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All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A poignant and powerful celebration of one remarkable woman’s unrelenting drive to make order from chaos. The Trauma Cleaner documents the transformative life of Sandra Pankhurst: raised in a working-class suburb of Melbourne as the abused adopted son of a Catholic family; now the owner of a highly successful trauma cleaning business. From an early marriage, fatherhood and divorce, to living full-time as a woman, Sandra has been through a lot: as a transgender sex worker she successfully prosecuted a violent rape through the courts in the early 1980s, she worked in the drag clubs of St Kilda and the brothels of Kalgoorlie, and came back to become Victoria's first female funeral director. Later she was a Brighton housewife, before she lost it all and turned her life around once again. The book is also an absorbing work of journalism as Sarah observes Sandra's work cleaning up after scenes of death, destruction and squalor
In both these stories and in Sandra's own life story, The Trauma Cleaner is about belonging and the universal struggle we all face in finding our place in the world. Writing with great warmth and devotion, Krasnostein has crafted an utterly compelling portrait of Sandra Pankhurst and a fascinating snapshot of the little-seen and oft-overlooked corners of Australian society. Sarah Krasnostein is a lawyer and is married to prominent Australian TV personality Charlie Pickering. This memorable, uplifting work of biography will be the subject of a strong publicity and marketing campaign from Text
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.