All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
An Olympic-Winning Approach to Building Better Teams
"This book is a guide for life written by two people that I respect and revere. Together, Kate and Helen are the ultimate team. Now they are sharing the lessons they have learned for the benefit of all of us." From the foreword by CLARE BALDINGTHE INSIDE STORY OF WHAT IT TAKES TO BUILD HIGH PERFORMING TEAMS In Winning Together, Helen and Kate Richardson-Walsh, share powerful lessons from the Great Britain women's hockey team journey to gold in Rio 2016.
They show how to create a winning culture in any environment, in any industry, so that you and your teammates can thrive. Drawing on their vast experience both in and out of sport, double Olympic medallists Helen and Kate, tell the incredible, behind-the-scenes story of how a team from the lower rankings forced its way to the top. They bring you into their team huddle to reflect and work through exercises to help improve your performance.
Using their individual and collective stories they demonstrate that successful teams are made up of people who are valued as human beings and supported to individually flourish. Covering connection, care, awareness, empowerment, alignment, the power of difference and much more, Winning Together gives you the tools to be the very best version of yourself, and to build better teams. "Powerful ...
Essential reading for anyone that's part of a team." MATTHEW SYED, bestselling author of REBEL IDEAS and YOU ARE AWESOME
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.